Similarly, employees of an organization have the right to privacy of information. View a sample policy here. Therefore, the organization should inform employees of the privacy policy, and that it has the right to monitor their activities while using the companys facility (Lyncheski, 2010, p.33). Equal Employment Opportunity Commission (EEOC) at a meeting held today at EEOC Headquarters in Washington. The use of social media in the workplace can build strong relationships, either between employees and customers or clients and between employees. We explore the impact of social media as a potential new form of voice, whilst looking at the positive and negative aspects of social media in the workplace. People who depend on social media to get validation and satisfaction may, most of the time, suffer from personal issues like low self-esteem. Similarly, non-profit organizations also have a lot of stuff to communicate to their stakeholders, while employees of such organizations also have a lot to share among themselves. Pros of Social Media in the Workplace. You can use them for inspiration, an insight into a particular topic, a handy source of reference, or even just as a template of a certain type of paper. Copyright 2022 - IvyPanda is operated by, The Impact of Social Media within the Workplace, Workplace Privacy and Employee Monitoring, Ethical considerations while using social media, Sandra Wilsons Hurt People Hurt People, The Hurt Locker (2008) by Bigelow Kathryn, Polluted Indian River Lagoon Hurts the Local Economy, The Hurt Locker: When There Is Nowhere Else Left to Run, Social Media and Privacy: The Dangers and Privacy Issues, Computer Viruses: Spreading, Multiplying and Damaging, Wilders Department Store Organizational Change, Business Transformation for Competitive Advantage, Management Information System in Business. Web. This tends to breed jealousy. These connections could lead to new client signs up or referrals. - Reduction in employee productivity: Many surveys have been conducted to assess the impact of the social media behaviour of employees in the workplace, and almost all have returned with startling result that about two-thirds of the workforce uses social media platforms for personal purposes during their office hours. Gathering evidence to support the report of misuse is critical, for example, if the reports are based on what the employee has posted online, screenshots of the posts will be required. Facebook alone has 1.49 billion users and LinkedIn's community is growing month on month, with the latest figures coming in at 380 million users. While it can certainly be a boon to company marketing efforts when used appropriately, social media use can also be a drain on employees' productivity. Improves employee engagement Allowing employees to take short breaks for social networking throughout the day will boost mood, which will potentially increase employee engagement. Social media could make you psychologically unhealthy. Qualitative study of a large financial service firm in China. Social media gives people an escape into the digital world. A US study of the dual effects of social media in the workplace supports the view that it may simultaneously contribute to productive behaviors (task-oriented and relationship-building) as well as unproductive behaviors (deviance) at work., And drawing upon Expectation Discomfort Theory (EDT) and Channel Expansion Theory (CET), this research also demonstrates how intense usage of this particular communication medium may enhance an individuals ability to use social media for different purposes (good and bad).. Social media is an ever popular topic. 1. Obviously, the stakes are very high. The data of 322 valid questionnaires from respondents was . For several years now, I have been working as a human resource manager in a multinational corporation. January 13, 2020. https://ivypanda.com/essays/the-impact-of-social-media-within-the-workplace/. The employers often expect that the employees will use their employer time doing the assigned duties. This has got a boost in the social media. People are living their lives through Facebook, Twitter, and Instagram. In case an employee is suffering from such breach of privacy in social media, she cannot be expected to stay attentive and productive. ensure the integrity of our platform while keeping your private information safe. Unfortunately, this has resulted into misuse of the media, for instance, some users can express their ill motives or influence the public, or post information that they could not convey in a real life encounter. Social media plays an important role in workplace communication. New York: McGraw-Hill Professional. Social Media can also lead people into spending too much time online which could eventually cause burnout such as stress levels increasing and feelings of depression intensifying. Abstract: Today, individuals communicate easier and faster due to accessibility of the Internet. In addition, employees should respect the privacy of their co-workers and provide identity only under the authority of the organization (Guerin, 2011, p.260). By contrast, a 2014 review of global practice conducted by the law firm Proskauer found that 36 percent of employers still actively block access while 43 percent allowed all of their employees to access social media. The Impact of Social Media on the World of Work. Web. Please fill out your details below and a member of our team will get in touch with you. Due to the ease of Internet connections and access in the workplace, organizations can enhance business operations and employee communications by having their own inter-office social media platforms. She left a full-time communications job in 2017 to start her own business, Kelsey Jean Creations, and works closely with a number of clients, including media companies, associations, and websites, on their editorial, communications, and design needs. And in addition, at least 25 states now have their own legislation covering employee privacy on social media. First, it needs to address how employees use social media for their personal, non-company use. Social media could affect your general well-being Social media could make you psychologically unhealthy. possessions of social media in the office, earlier hiring staffs in opposite of a. Such addiction has a telling effect on productivity. According to 2011 research from the International Association of Business Communicators, only 16% of companies used social media frequently to engage employees and foster productivity, while 23% do so occasionally, 28% rarely and 33% never. The company may then use this as a training tool going forward. 13 January. Florida International University, USA. Therefore, moral values and ethical considerations need to be observed, as they affect the effectiveness of such communication. Building. IvyPanda. However, this is acceptable if the employees use the resources responsibly. A survey of 237 corporate employees showed that 77 percent of them checked websites during work hours. Social Media is Dangerously Addictive. Reduces Employee Relations Negative Impact of Social Media on Business Recruiting potential employees. According to social capital theories, social media facilitate knowledge transfer. platforms in workplace have negative impact on the efficiency and productivity of. Such activity remains a feature of the modern working landscape in the digital age, where the primary issue has become online access for private purposes during working hours. the insurance industry) are still working through the longer-term implications. Using company resources for individual purposes is considered a good working condition that motivates employees. This indicates the addiction level and turns out to be one of most critical problems of social media. (2011). Work-oriented and socialization-oriented social media are complementary resources. Employees' social media content reaches 561% further than official company channels and receives 800% more engagement. They've also seen more students use social media to self-diagnose their mental health issues and then use it as digital therapy. Data shows the correlation between social media use and herd mentality, pushing people . Therefore, an employer is entitled to access all such connections without notice and without seeking an employees permission. ecla.eu. Employers also need to be aware of BeReal a current trending app with Gen Z, where images only last 24 hours but users are able to capture images of their laptop screens which may create a breach in confidentiality. Indeed, the negative effects of social media at work are many. 73 percent of Americans use at least one of eight popular social media platforms, which include Facebook, Twitter, Instagram and Snapchat, according to the Pew Research Center. Other ways to show appreciation include posting about employee achievements and work anniversaries. All it takes is one poorly timed Tweet or a Facebook post that can be misinterpreted and the organization could make the local or even national news. Professional social networks such as LinkedIn are important social media platforms for anyone looking to stand out in their profession. This may bring down productivity. Negative Impact of Social Media on Business 1. Most people expect a business to have a social media presence; it's often as important as a website. This study proposes and tests the . It certainly is a drag on your concentration, which brings down productivity. We utilize security vendors that protect and This should not be solely based on the usage of social media during working hours. Belgium A social media policy can detail what the employer deems to be an appropriate manner for employees to conduct or portray themselves on social media channels. work .Minor commercial landlords want to evaluate the latent undesirable. Issues around social media in the workplace are becoming more prevalent and we have seen an increase in enquiries which include situations where employees have posted controversial content, where the companys name is linked to the employee in questions personal account. This is IvyPanda's free database of academic paper samples. Effective communication is essential in the supply chain management in a business organization. This research explores how social media influence team and employee performance. To improve on the security, users should stay informed of the latest developments registered in fighting computer viruses for a given operating system. Importantly, organizations have private policies enacted to protect their operations. The very obnoxious impact of social media at the workplace is the breeding of jealousy among colleagues. If you are the copyright owner of this paper and no longer wish to have your work published on IvyPanda. Retrieved from https://ivypanda.com/essays/the-impact-of-social-media-within-the-workplace/. By joining the network within an institution or the larger WWW, an individual exposes his computer to attacks that would lead to loss of information stored in the machine (Yale University, 2009). Long-Term Living: For the Continuing Care Professional, 59(10), 32-35. When co-workers have stronger personal relationships, they often work more efficiently as a team. Web. Computer security is increasingly becoming an issue of global concern, more so given that cases of new strains of computer viruses continue to threaten computer users in different institutions (Yale University, 2009). Although studies have explored the impressions of social media use and found significant effects of work-based social media use on knowledge sharing, work motivation, and the socialization of new employees [4,42,43], the impact of work-based social media use on job performance remains less well understood. 27% of the employees use it to connect with friends and family while at work. Positive effects of social media on workplace productivity. It allows them to view anything they want to, without having to walk outside their office or go to the break room. If you are not going by the rule book, it may strike you at any moment. When providing some information, an individual often believes that, his/her opinion is right and acceptable. Social media is a great equalizer that allows for large-scale discourse and an endless, unfiltered stream of content. January 13, 2020. https://ivypanda.com/essays/the-impact-of-social-media-within-the-workplace/. Safe to say employees are using social media in the workplace. It should outline if employees are permitted to use social media in the workplace or not. 3 Social Media at Work Studies that have been carried out in relation to social media and the workplace have found mixed results. The more you use social media, the more you want to use it. Individuals have a right to privacy, and there are legal provisions that protect this right. Kelsey Casselbury is an independent writer, editor, and designer based in Annapolis, Md. Regulating an employee's private social media use should only apply if it has an impact on their employment or the organisation. This is one of the most prominent negative effects of social media at work. Indeed, all operating systems are vulnerable to such attacks (Yale University, 2009). German employment law is also subject to the EUs new GDPR privacy regulations, which in turn has triggered a new version of Germanys Federal Data Protection Act (BDSG). https://ivypanda.com/essays/the-impact-of-social-media-within-the-workplace/, IvyPanda. Observing the organizational values and codes of conduct will enable the employees to operate smartly towards the realization of the companys objectives. Yet there is no doubt that it is a hooded serpent. One of the negative impacts of social media use at the workplace is that you never know what outcomes will occur with it used for communication. The risk of social media in the workplace driving gossip, rivalries, competition and mental illness can result in significant losses in employee engagement, a critical measurement of organizational health. American law wont usually bind companies to reveal how they monitor illicit employee work-time access to private social media. In addition, software manufacturers often detect and provide alerts on possible attacks. Managers and employers will need to establish the seriousness of the misuse of social media in relation to their social media policy and procedure. professional specifically for you? Unless it is necessary, employers need not to get into the private affairs of employees. Unsolicited messages, morphed photographs, threats, disturbing phone calls et al. Social media plays a fundamental role in our day-to-day lives and there is no exception to that in the workplace. "The Impact of Social Media within the Workplace." In France, similarly bound by the new EU regulations, the Labour Code is informed by case law, and any internet connection provided by an employer is deemed to be solely for professional business use during working hours. Cons of Social Media in the Workplace. If the person in charge of social media doesn't know how to use it appropriately, the company is at risk of developing a poor image. It may be a new piece of jewelry, a new house, a vehicle or leisure travel. Plus, you can employ a social media manager to check internet use at the workplace. Social media had the smallest impact on the radicalization processes of far left and single-issue extremists in the PIRUS data. If an employee posts opinions online about a company, another employee, or a client in a negative manner this may impact on the companys reputation. (2020, January 13). Still, the vast majority use social media for their work. Different people understand life differently. The very obnoxious impact of social media at the workplace is the breeding of jealousy among colleagues. Employers and managers should incorporate the companys social media policy into the induction process. People are bragging about everything under the sun. I'm lucky that I don't have to deal with a lot of company email or internet related distractions, except for between flights and even then it may be a . Further, during this period, there were no instances Lyncheski, A. They lose 13 percent of total productivity. Social media can cause sleep deprivation that, in turn, depletes workplace productivity. This has got a boost in the social media. IvyPanda. However, an employer will have to show any monitoring is proportionate and legitimate. student. It was found that it was found that the social . They lose attention and productivity. Whether you argue there are more benefits or disadvantages to a world run on . But use of social media. Importantly, it is increasingly gaining popularity among different users as compared to other media like radio and television (Patel, 2010, p.60). Social Media's Impact on Workplace Communication. Learn more about our use of cookies: cookie policy, The impact of social media at the workplace, the UKs Advisory, Conciliation and Arbitration Service (ACAS). The Effects of Social Media on the Workplace. Web. Positive posting can aid in recruitmentcampaigns, by helping to highlight the companys good culture as being inclusive and diverse. Some employers do not notify employees of the monitoring processes, and the latter only realize this during evaluation (Privacy Rights Clearinghouse, 2011). Two-thirds of journalists surveyed (67%) say social media has a very (26%) or somewhat negative (41%) impact on the state of journalism in this country. People have it in them to boast of materialistic possessions. Each company needs to consider three ways in which social media can impact it. Impact of Social Media on Work Performance at a Technopark in India - Srishti Babu, Hareendrakumar VR, Suresh Subramoniam, 2020 Skip to main content However, the retrieved information should be revealed only in the event that it is deemed dangerous to the operations of the organization. Looking to see who commented on social media posts can also engage employees and keep them up to date . Ordinarily, the company retains the ability to monitor communication through the facilities at workplace (Privacy Rights Clearinghouse, 2011). This is not only unwelcome, but counterproductive for the future of the organization. 3 min read. (2011). Online activity, and social media access in particular, can be electronically monitored either in individual instances or globally throughout the workplace. People lose track of their work and their attention is diverted to Facebook posts and other social media attractions. The choice is your own to make, but allow us to show you a few negative impacts of social media that could seriously affect your performance and satisfaction levels at work. Social media breeds a group of employees who become attention seekers. Learning about new advancements in your field. Fact Sheet 7: Workplace Privacy and Employee Monitoring. The aim of this research is to study the impact of social media on work performance in creating value at work. For disseminating internal corporate communications, social media has been slower to catch on. The communication processes have changed with social media. Other ways to show appreciation include posting about employee achievements and work anniversaries. Employers are often interested in checking if the employees are doing a good job (Privacy Rights Clearinghouse, 2011). So that in future employer can think to retain you. Simplifying business. However, the use of social media in the workplace toes a fine line. Avenue Louise 326, 1050 Brussels Social media plays an important role at work places. Social media use in the workplace may simultaneously contribute to productive behaviors (task-oriented and relationship-building) as well as unproductive behaviors (deviance) at work. Firstly, the sender of a piece of information should take precautions to ensure that the information will not hurt the recipient. This offers employees the opportunity to share knowledge and collaborate with each other (Skeels & Grudin, 2009; Stafford & Mearns, 2009). Responding to customer questions and complaints. Privacy of the employees at a given workplace should be given priority when using social media. Nevertheless, most include a blanket clause in their employment contracts to the effect that workplace surveillance may occur. Reduces Confidentiality and Image of the Company 4. When claims of this nature have been made, strong evidence of misconduct is required i.e. In addition to this, many professionals have LinkedIn profiles which mean they could locate the person who posted negative comments works leading to reports of trolling or harassment online. We do not spam. Your email address will not be published. A social media policy should thus be carefully tailored to reflect an organisations values, objectives and character, and deliver a consistent message across every channel of communication. How Do Co-Workers Affect Employee Behavior? Social networking's impact on your workplace 5 6. Check out our free downloadable guide on conducting a disciplinary investigation, detailing how to follow the correct process for investigations in the workplace. These are websites used for social interaction in the cyberspace. Privacy Rights Clearinghouse. People like to go through Facebook posts whenever they get some time. The survey asked Americans who are employed full- or part-time about eight different ways they might use social media while on the job and found that: 34% ever use social media while at work to take a mental break from their job. The expectations of the employee posting online alongside the companys dos and donts of posting on social media should be outlined. Our team of HR consultants will begin by reviewing your employee handbook to establish the businesses expectations and workplace policies for employee conduct on social media. The employee handbook will indicate the seriousness of the misuse, many companies will include improper use of the internet or email facilities within gross misconduct, meaning the employee may be liable to dismissal if proven guilty. Unfortunately, occasionally how an employee presents themselves on social media may not align with the business values or company culture. (2010). 5. Myrian Herlle and Vivian Astray-Caneda . They include Facebook, MySpace, Opera, Yahoo, Twitter, Livejournal, Classmates, Myblog, and Linkedln among others (The Arabian Affiliate, 2011). Heavy social media users tend to be more sleep deprived which, in turn, reduces their workplace productivity. Federal law, in the shape of the National Labour Relations Act, plays a pivotal role in protecting employees workplace privacy, especially when engaging in rights-focused collective activities. Increases need for employee guidelines If social media is prevalent in the workplace, you may need to implement guidelines for usage. And that's not taking into account other common distractions like co-workers, tea . Ethical concerns should also be exhibited by the employers. The impact of social media today is a big tent, including not only networks like Facebook, but also forums like Reddit and video-sharing platforms. For many, the most severe adverse consequence of social media in business will be melancholy and anxiety, including concerns about COVID-19, job security, and other family members. Limi. Moreover, using social networking sites in the workplace presents many advantages with creating social connections between employees and promotes 'informal networks' which lead to more open. There may be a breach if an employee shares a picture of their laptop screen which has open documentation on social channels such as Instagram stories. must. Increase in Productivity. However, companies need to protect themselves when employees posts content on social media which could be deemed inappropriate by the company. This led to increased productivity as the social media-savvy employees could make sales in less time, work in teams more effectively, and solve problems more efficiently. Social media lets us connect with others in a way that was previously unheard of. January 13, 2020. https://ivypanda.com/essays/the-impact-of-social-media-within-the-workplace/. Yale University. The Impact Of Social Media On The Workplace In today's society, it is crucial for employees to understand the significance in the use of social media outlets such as Twitter and Facebook. Rather than going outside or to the break room, employees are able to simply take a quick mental hiatus from work while still sitting at their desks. Other individuals then get to know more about this particular user. Moreover, it is desirable that all the users of social media sites should show some sense of maturity, just like in a real life encounter.

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