Primary point of contact for small business account holders, providing superior customer satisfaction and answering in depth account questions. Analyzes reoccurring issues and take preventative actions when appropriate, Interfaces with internal customers such as sales/marketing, customer service, contracts, shipping and cash application to facilitate payment, resolve discrepancies, and reduce past dues, Retains accurate credit and collection files for audit purposes and to assist in the development of collection strategies. Researched client account information using SAP. All rights reserved. Prepare FHA, and Conventional loans for final funding. Contact delinquent accounts to obtain payment commitments. A second language will be an asset, Results oriented. Your resume's education section should include: Optional subsections for your education section include: Other tips to consider when writing your education section include: Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. Travel at the discretion and directional purpose of the Regional Credit Manager or Director of Credit, Request, review financial statements and make recommendations to the Regional Credit Manager for credit line changes, credit restrictions and collection strategies, Customer Satisfaction, Sales Reps and Managers, outside vendors, Monitor assigned individual and regional work queues. Input data into a spreadsheet, and update database monthly of approvals, denial, and removals for review by management and The State Corporation Commission. Lowered total outstanding client debt at Eastman by 5% above mandated goal within 6 months. Set up Credit Card Accounts for recurring payment. Just choose a resume template that suits your style, answer some questions about your background, and youll have a resume thatll pass muster with both the ATS and the hiring manager. Excelled within a service-oriented company, demonstrating effective communication with the customers of AT&T. Researched all credit balance accounts and identified sources of overpayment. This way, you can position yourself in the best way to get hired. However, credit representatives can earn anywhere from upwards of $28,000 to $54,000 a year. Created spreadsheets and analysis to include financial statements. Examined and approved financial records of prospective residents, facilitating transition from private pay to Medicaid. change terms, credit reduction, referral to outside collection agency, and filing of lien on aircraft). Position is located at 225 E. Eufaula St, Norman OK Here are some tips to keep in mind when writing your resume's skills section: Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume. Processed housing loan applications from preliminary application to closing. Worked closely with respective market offices and related departments. Your address doesn't need to include your street name or house number - listing your city and state works just fine. It's actually very simple. The ideal candidate willing to pursue this career should mention on the resume skills such as very good knowledge of lending procedures, critical thinking abilities, computer competencies, detail orientation, the ability to maintain an interpersonal relationship and staying updated with relevant job knowledge. Some college is preferred, Minimum of two years of commercial credit/collections experience is required, Good time management and organizational skills are required, Experience with JDE AS400 System format preferred, Employing collection strategies for outstanding invoices on customers account, Interacting directly with customers to resolve credit and collection issues, Consulting with customers to resolve complaints and verify financial and credit transactions, Keeping company credit exposures under control, Analyzing credit data and financial statements to determine the degree of risk involved in extending credit, Evaluating customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity, Compiling reports regarding finance and credit data, Partnering with account manager to resolve any issues in a timely manner, Performing administrative tasks to support the team: e.g. Dedicated team member with excellent customer service and communication skills. 0808-189-0676 | MON-SUN 9:00-21:00 It's not a good look to use your work email for personal projects (job-searching). The Card Services Representative is responsible for supporting and having knowledge in all aspects of the credit and debit/ATM products which includes, but is not limited to, performing functional tasks such as account maintenance, researching cardholder issues, monitoring card data analytics, fraud prevention reporting, regulatory . Ensure compliance with current State and Federal regulations. For example, instead of writing "I enhanced customer satisfaction ratings and knew how to effectively resolve issues," write "Enhanced customer satisfaction . Interview applicants and request specified information for loan applications. If you have worked in a credit card role in the past and are writing a resume for a new job, you will need to include a professional experience section. For example, the credit card company might be offering credit insurance for an additional monthly fee. Must have proficiency in MS Office (Advanced Excel), Excellent interpersonal and communications skills, discretion and judgment are essential to work closely with both internal and external customers, Must be self-motivated with ability to independently prioritize multiple tasks, meet internal goals with heavy workload, Must have Industrial Manufacturing experience, Large volume corporate collections experience desired, Dynamic verbal & written communication skills, Ability to build relationships with a variety of people, Superb organizational skills and can multi-task effectively, Expedite collections on account receivables via collection calls and written communication to help achieve company DSO targets, Review daily aging to determine credit holds and credit releases; work with sales and planner to help achieve monthly shipping targets and sales goals, Day to day check posting and clearing for all assigned accounts; approximately 400 accounts with a receivable balance of $20M, Create and code chargebacks as necessary on assigned accounts, Account reconciliation to customer remittances, Diplomatic interaction with customers, sales and distribution staff; working with distribution center to help resolve shipping issues, shortages, freight issues, Evaluate customer problems and determine corrective action. Assists customers who have credit/collection reconciliation problems with their outstanding balance, Assist Cash Application team in applying multiple invoice checks and identifying accounts receivable adjustments. All applicants must be U.S. persons within the meaning of ITAR. Objective : Energetic and reliable Administrative Manager skilled at working with a diverse group of people. the job description may vary from company to company, but the most common duties listed on the credit card specialist resume includes the following - explaining about the benefits of credit card to customers, providing them assistance in opening a new card, figuring out issues pertaining to customer's questions or doubts, removing late fees and Provided businesses with credit references of potential customers and provide wire information for credit department and accounts receivables. Eager to bring strong administrative skills to a growing company in need of top level support. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank. Monitor, issue, and deny work orders daily for medical customers scheduled for disconnection of electricity. This way, you can position yourself in the best way to get hired. Potential lenders and creditors make use of credit reports and decide whether to offer you credit or not and under what conditions. Your email address should be professional, but not your current work email address. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important. They should also have patience and perseverance to initiate, negotiate, and close a sale. Skills Active Listening Reading Comprehension Critical Thinking Social Perceptiveness Complex Problem Solving Judgment and Decision Making Time Management Adaptability Experience Set necessary follow-ups. Our resume builder tool will walk you through the process of creating a stand-out Credit Representative resume. Perform other duties and projects as requested by management, Assist in the development and training of junior staff, Perform other duties as requested by management, Perform other duties and projects as requested by management, Monitor assigned individual and regional work queues, Decision all newly originated branch, dealer, LPO, Telephone Banking, and Web loan requests within established guidelines, Compile Business Unit specific monthly reports for respective ledgers and review with Credit Manager to identify areas of exposure and shifting risk, Assist in collection of data during Audits, Develop knowledge and work as a single point of contact for business units and the various groups within company order to ensure accurate and relevant data is shared, Identify and prepare documentation for adjustments and write offs, Assist Finance Team in obtaining and modifying guarantees and letters of credit, Facilitate distribution of risk related activity as necessary through regular communication with Credit Manager, Able to demonstrate strong oral and written communication skills, including excellent telephone etiquette, Able to demonstrate courtesy, tact, diplomacy, good judgment and professional conduct when communicating in person, by telephone or via electronic mail, Ability to represent adidas in a professional manner. Eagerly performed work responsibilities, while ensuring maximum client satisfaction. promotions for inbound sales on a day-to-day operations. Choose Your Current Work Experience To Start Creating Your Resume. Skills : Customer Relations Or Organizational Skills Performs Task In A Timely Manner Skilled In Sales And Product Promotion Experienced With Logging Cash Movement Creative Problem Resolution Skills. Employee Perks Employee Benefits 401k plans and match opportunities Company paid Short Term and Long Term Disability Tuition reimbursement Affordable health insurance optionsCompetitive compensation with opportunities for annual raises and promotionsCommunity focused culture that allows networking and involvement in Hampton Roads and Parts of North CarolinaAn employee focused diverse and . We focus on inspiring our employees to provide an excellent customer experience that assists our clients through every step of establishing a successful business. For example, skills like Account Management, Credit Analysis and Cash Collection are possible skills. Performed research and resolutions for customers regarding their account via phone. Research salary, company info, career paths, and top skills for Credit Card Representative Relays findings to sales and customer service personnel in order to insure timely resolution to billing errors, Handles daily customer calls in reference to a range of requests including requests for copies of invoices, tickets, billing errors, lien waiver requests, COD status, credit reference requests and any additional assistance to answer customer inquiries, 2 Years Accounts Receivable experience preferred, Strong written and oral communication skills; Must be fluent in Spanish and English, Strong Computer and Microsoft Excel skills, 1 year of experience in a credit-based call center environment, Bilingual - must be fluent in Spanish (interpret/document), Must be able and willing to work day shift hours and have reliable transportation, High School Diploma or equivalent G.E.D. Strong organization, communication and relationship building skills. The most important part of any resume is the experience section. Input proper information into systems such as SAP, WSCO, and Outlook. Highly motivated self-starter able to maintain an optimistic outlook while working effectively in a fast paced environment. Corrected any administrative and/or service problems relating to member's policy. Upload or Build a resume to unlock your profile. Major: Mass Communication, emphasis on Advertising, Grade point average of 3.5 on a 4.0 scale in major field, Advertising Campaigns Advertising Media Selection, Microsoft Workshop: Word, PowerPoint, Access, Excel. Negotiate payment plans, Participate in special projects as assigned, Identify and obtain the proper Tax Certificates and distribute to Tax Department, 5+ years prior related experience is preferred, College Degree or equivalent combination of education and experience is preferred, Sound knowledge and understanding of financial statements and financial statement analysis, Demonstrated exceptional oral and written communication skills, Strong PC skills including Excel, Word and Powerpoint, Share our core values of Integrity, Safety and Respect, Self-motivated, results oriented, enthusiastic individual who will work on a variety of programs interacting with internal teams and external clients and customers, Oil and Gas Industry and Get Paid Experience preferred, Maintain files, approvals and supporting documentation in accordance with credit policies and procedures, Update contact information for all customers within assigned portfolio, Develop knowledge around customers and business units, Proficient knowledge of various ERP Systems. 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